Sales and Admin Manager (Resort Based)
Vacancy:
Ski resort jobs (Management Jobs, Ski Season Administration Jobs, Ski Operator Head Office Jobs)
Category:
Permanent - initially to 30/04/11
Dates:
We are looking for a commercial individual able to take control of our resort office and work as "right hand person" to the Finance and Admin Director. The role will be very varied and will give you the opportunity to develop into general business management and learn skills across all areas of the business.
You will already have experience of the ski holiday industry - either having worked in the business already or by having taken several catered chalet holidays so you know what our service is about. You must be a confident, flexible person able to take on new challenges as they occur and preferably be a graduate in a business discipline to give you a basic understanding of business areas such as finance and marketing.
During the season, your responsibilities will be spread across five main aspects of the company – sales, operations, finance, personnel administration and support. You will also be required to act as a transfer driver on Saturdays which will give you opportunity to meet some of the clients face to face.
Sales - you will be required to supervise, advise and support the sales coordinators, which will involve responding to enquiries, both telephone and email, managing options, dealing with bookings and actively chasing bookings for ski passes, ski hire and equipment rental as well as monitoring the market and the activity of the competition to maximise our sales.
Operations - you will be required to close all files for the coming week ensuring all preparations have been made for the client arrival, liaising with apartment agencies and other suppliers as well as the resort staff.
Finance - you will be required to supervise and support the finance administrator, maintain the reservation system by keeping it up to date with payments and assist the Finance and Admin Director by monitoring budgets, dealing with invoicing, credit control, reconciliation, petty cash and other finance related tasks.
Personnel administration – supported by the administrator, you will be required to deal with recruitment, operating the pay roll and ensuring that all administration tasks are completed for staff recruitment as well as dealing with leavers and joiners.
Support - you will be expected to deputise for the Finance and Admin Director as required to cover any task required to ensure the administration function runs smoothly. Your responsibilities will depend on your capabilities – the more you show you can do, the more you will be involved in.
Outside of the ski season, you will be required to cover all aspects of keeping the business running with the main focus being on making all the preparations for the following season. This will include putting contracts in place, uploading pricing and programme data to our reservation system, accounting, sales, chalet preparation, advertising, recruitment .... the list is endless! The scope of responsibility will be down to the skills of the individual.
The role is intended as a permanent position based in France in our resort office in Aime although trips back to the UK will be required. The initial contract will be on a trial basis for the winter season with a permanent contract following.
Minimum Experience and Qualifications
- Of graduate calibre – preferably in a business related subject but this is not essential
- Experience of the ski holiday industry
- Desire to learn and grow with the business
- Commercial awareness
- Drive and enthusiasm
- Self disciplined and motivated – able to work productively without supervision and to manage your own workload effectively
- Ability to lead teams and motivate other people
- Excellent numerical and writing skills
- Good French language skills required
- Confident driver with a driving license held for a minimum of two years
- Over 21 for insurance purposes
Benefits Package
- Competitive salary
- Fully expensed accommodation in a shared apartment in Aime
- Sales performance bonus as well as team bonus
- Ski pass and equipment rental provided during the ski season
- Uniform provided
- Travel to and from resort
- Emergency medical and accident insurance for the ski season
- Pro-Rota paid holiday based on 28 days per annum
Eligibility
All applicants must be in possession of an EU passport or work permit for the UK and an EXISTING permanent UK national insurance number. Due to motor insurance requirements, only applicants over 21 years of age will be considered – there is no maximum age limit.